Surprise Live Singing Call with Video

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Description

Demo Surprise Live Singing

FAQs

1. Can I make a last minute song request for today?

The cut off time for the same-day call request is 4pm.

2. What if my recipient does not pick up the call?

At least three (3) call attempts will be made between 10am-10pm on the scheduled call date. If all attempts failed, we will send a text message to introduce ourselves and inform the time of our next call attempt. If it fails again, your message and song request will be sent via a Whatsapp voice message to the recipient. Anyway, we guarantee a successful delivery of your song request and message to your loved ones! 

3. I can’t find the song i want. What should I do?

Please understand that this is acoustic live music over the call, some songs may not be suitable for acoustic performance or four our musicians. However, if you have a song in mind, you can either contact us.
For all custom song requests, please allow us to check with our musicians first before confirmation. We shall contact you if we are not able to perform the song requested. :)

4. What if I want to be mysterious, or anonymous?

You can leave a remark in your order if you wish to be anonymous.
We suggest to always provide an identifiable sender name. This is because in case our call is mistaken as scam, reliable information of yourself (sender) will help us to explain to the recipient and deliver the call successfully.

5. Who are the musicians? 

They are all professional musicians who have performed on stage for years, and may cost you 10 times more usually.

6. When will I receive my add-on video of the call?

It takes up to 3 working days to process your add-on video and will be sent to you and your recipient on Whatsapp.

1. 同日点歌,来得及吗?

需要当日拨打的朋友,请在下午4点前下单。

2. 万一电话没接怎么办?

我们会在点歌日期的上午10点 – 晚上10点之间联系ta。 考虑到可能ta在忙,我们会尝试拨打至少3次。若还没接通,我们会给ta发信息说明目的和下个拨打时间。万一还是失败,我们将以 whatsapp语音方式把歌曲和留言发送给ta。不管怎样,保证把惊喜送到!

3. 找不到我想要的歌,怎么办?

由于所有点歌都是现场弹唱,在没有音响及更多乐器的辅助,不是每一首歌都适合演绎。如果您有想点的歌曲,您可以联系客服。
如果是自选曲,我们必须先和歌手确认适合弹唱。若您点的歌实在没办法唱,我们会联系您的。:)

4. 能不能神秘一些,或匿名点歌?

是的,您可以在下单时备注匿名点歌哦!
我们建议您填写真名。由于是惊喜,难免会遇上对方以为我们是诈骗的情景。您的真名方便我们向对方解释清楚,那也提高点歌的成功几率哦!

5. 谁唱的歌呢?

为您安排的全都是有多年舞台经验的专业弹唱歌手哦!

6. 什么时候会收到另加的通话视频?

我们会在3个工作日以内通过whatsapp把通话视频发给您和您的接收人哦!

能不能神秘一些,或匿名点歌?

是的,您可以在下单时备注匿名点歌哦!
我们建议您填写真名。由于是惊喜,难免会遇上对方以为我们是诈骗的情景。您的真名方便我们向对方解释清楚,那也提高点歌的成功几率哦!

5. 谁唱的歌呢?

为您安排的全都是有多年舞台经验的专业弹唱歌手哦!

6. 什么时候会收到另加的通话视频?

我们会在3个工作日以内通过whatsapp把通话视频发给您和您的接收人哦!

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